Navigation & Progress of 34 Steps

Step 3 - Seek Help & Assistance

Last updated: June 2019

Why is this important?

This step reminds you of the importance of your wellbeing throughout this process and explains that it is ok to seek help when needed. You should take breaks regularly and continue your usual healthy routines as much as possible including resting enough, exercising, eating appropriately and socialising as you normally would.


simplyEstate is here to help with the process. Contact us via email or book a first free phone appointment.

Approximate Effort & Cost

Reading: 5 min

Total: 5 min

Cost: $0

Effort and cost are general estimates only and are based on the assumption that you complete this step without specialist help.


To find out how this Process Guide works, access the instructions here.


To find out what the capitalised words mean, access the glossary here.

3.1 Overview

No matter if you are related to the deceased or a friend helping out during this difficult time, your wellbeing is very important. As you work through this process, you should ─

  • make sure you remain healthy and are in the right frame of mind; and
  • be proactive and not be afraid to seek support and assistance when needed.

As you work through the deceased estate administration it may be important to remind yourself of these aspects.



3.2 Stay Healthy and Seek Help & Assistance
3.3 Request Support from Specialists
3.4 Take Time Off
3.5 Actions and Decisions to Complete Step

3.2 Stay Healthy and Seek Help & Assistance

As the Executor, Administrator or Next of Kin this is a difficult time. Oftentimes a loss of a loved one cannot be prepared for entirely and it is a very emotional time.


If you are stressed, feel overwhelmed, are alone or need a break once in a while throughout this process, it is important to remember to ─

  • continue your normal diet;
  • continue your usual exercise;
  • continue your typical routines;
  • sleep sufficiently; and
  • continue to maintain your social life.

These healthy routines and habits that you have developed in your everyday life, will allow you to feel more in touch with yourself. Allow yourself to take a break and ensures the deceased estate administration doesn’t take over completely even if you want to progress through this as soon as possible.


If you feel unwell and are not sure where to go, make an appointment to see your General Practitioner (GP) who will help you find the support needed.


If you are not getting the support from the people around you or want to talk to an independent person, reach out to the following as early as possible:

  • Your General Practitioner (GP)
  • Your hospital or nursing home staff
  • Your Community Health Service
  • Australian Centre for Grief and Bereavement (bereavement counselling and support services) – 1300 642 066
  • GriefLine Community and Family Services Inc. (loss and grief telephone counselling service) – 12:00pm noon to 3:00 am, seven days a week – 1300 845 745
  • Lifeline (crisis support and suicide prevention services) – 24 hours, 7 days – 13 11 14
  • Kids Help Line (telephone counselling) – 24 hours, seven days a week – 1800 55 1800
  • MensLine Australia – 24 hours, seven days a week – 1300 78 99 78
  • Beyond Blue – 1300 22 4636 or chat online
  • Your State/Territory’s Road Trauma Support Services
  • Your State/Territory’s SANDS Australia (Miscarriage, Stillbirth and Newborn Death)

3.3 Request Support from Specialists

As you work through the deceased estate administration, you may wish to complete some or all the tasks outlined on this website yourself. This may be your choice as you want full control over the dealings, you think the estate is too small to allow for paid support or other reasons.


In Australia most government dealings are clearly described and available online or through various outlets making this possible. The Citizens Advice Bureau and other support organisations further provide support or advice free of charge or for a minimal fee.


simplyEstate provides the most common information required to administer most deceased estates and provides guidance on the process. Each step also provides listings of specialists who you may want to use for specific tasks that you are unfamiliar with or depending on your specific circumstance. Sometimes it is a good idea to consult with an objective party and specialist to save time and money in the longer run. Often such specialists offer a free consultation that you may want to make use of.


Please remember that information provided on simplyEstate is general in nature and may not apply to your specific circumstances. You should always seek specific and independent advice if in doubt or for clarification.

simplyEstate is here to help.

Contact us via email or book your first free phone appointment.

3.4 Take Time Off

If you and family members of the deceased person are employed, you should check how much bereavement leave you are entitled to with your employer. You may decide to make use of this to help you and the family surrounding the death.


Minimum bereavement leave is legislated and the Fair Work Ombudsman provides information about when and how much bereavement leave you and the family members of the deceased person are eligible for here.

3.5 Actions and Decisions to Complete Step

Now that you have read this Step you may want to:

  1. Be mindful of your wellbeing as you work through the estate administration process;
  2. Seek support from your family and friends throughout this time;
  3. See your General Practitioner (GP) if you feel unwell, stressed or overwhelmed with the situation;
  4. Continue with your usual exercise and social activities to take a break and recharge;
  5. Ensure you eat well and rest enough; and
  6. Take some time off work.

Once you have completed all the necessary actions and decisions, you can move on to the next Step by clicking below or save progress at the top.

Do you need specialist help?

simplyEstate has partnered with select Specialists across Australia to assist you.


You can click on your State/Territory to find a suitable Specialist and get in touch to discuss how they can help you.

Get in Touch

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If you would like to speak to us about this Step, discuss how to engage a Specialist Partner or need support, book a Phone Appointment now.

simplyEstate is here to help.


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What other users say

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“simplyEstate has helped me and my family during a very difficult time after the loss of my mother. We were lost initially and don’t know how we could’ve managed without this excellent resource, thank you very much!”

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